Its best to download the ringtone from iTunes on a computer then connect your device so it can be manually transferred. You will receive an email after the matter has been investigated and further information is available. That put the tones back on my phone but let's see how long that lasts. Some complained that their iPhone ringtone changes to default when receiving calls, some said that the device is not alerting at all. So far i haven't received a service call from them on the issue agai. In ten business days, a credit of 0.
I've done all of this already, and it keeps going back to the default sound. Open iTunes Store app on your iPhone and tap Search to find the music you want. Now for the other tone that is missing, in the meantime, I have reposted the ringtone again on your account for another download. I scoured the internet and found a solution finally that worked for me. Turn on the ring and you'll see a Ringer from the home screen.
Purchase New Ringtone Well, if the assigned ringtones not working on iPhone and plays the default one all the time, you can purchase a new ringtone and it really worked for some users. There are still there and will play in sound, but when a call comes in, it goes to the default opening. In this article, we'll show you some easy tips to help you fix purchased ringtone not showing up or ringing on iPhone completely. You can try this method by following the steps below. I purchased two ringtones and they worked just fine at first. I've actually gone as far as retiring 10.
Not on your phone, but in iTunes around 20-35 seconds long and does it play? If I reboot, the first call from my husband will be the assigned ringtone. I'm changing them to an Apple stock tone, not custom made one. Rather, download them to your iTunes library first, then sync them to your iPhone. The ringtones collection also includes the latest iPhone X exclusive Reflection. Can you play it in iTunes? I also tried using a supplied ringtone, same results, reboot, one phone call comes in with the newly assigned tone, the next call back to default. I have certain ringtones set for my family and with the update all contacts come in with the default ringtone.
When I back it up it shows the tone is on the phone but I cannot find it in the menu to activate it on the phone. Thanks Bob I have certain ringtones set for my family and with the update all contacts come in with the default ringtone. We will keep focusing on this issue and share more new troubleshooting tips once we discovered. The contacts are set to a different tone other than the default one set but they still ring with the default. So you went into contacts, edited the contact, went to their ringtone, changed it and exited the contact edit.
This is an initial troubleshooting step to try and fix the issue. Click below to download the same:. . Cheers, Steve I also have this issue. Go back into sounds and choose your tone you want.
Maybe you can try to delete the iTunes and download the older version to set a custom ringtone. To do so, you can follow the steps in this article: Managing content manually on iPhone, iPad, and iPod Note: Please copy and paste this link to a new address bar of your browser to access the information I look forward to your reply to ensure that this matter has been taken care of. The same for all my friends with iphone after upgrading. The contacts are set to a different tone other than the default one set but they still ring with the default. So you went into contacts, edited the contact, went to their ringtone, changed it and exited the contact edit.
Click on Report a Problem - You will be taken to the problem report site for that purchase and you will be required to log in. Just download one of the million Ringtone apps from Google Play store and you can set these ringtones from there. I manually sync'd the tones instead of selecting all. Try with Older Version of iTunes A few users found iPhone won't play personalized ringtones when using iTunes 12. I have always been a fan of the ringtones and the wallpapers that ship with the Apple iPhones. I've got a different ringtone for my wife than the one set up in the Sounds settings section. From the Store menu at the top, choose Check for Available Downloads.